LMS price per user

Learning Resources Suggestions Forum
1

Hi everyone, we are in the process of selecting a new LMS for our company, which has 40,000+ employees. I would like to know what kinds of prices per user other companies have managed to negotiate. Additionally, I’m interested in the total cost charged to internal customers, including both the SaaS price and IT service fees… Thanks !

7 Likes
2

One thing to look at from my experience is whether or not the charge is for active users and how that is defined. My last company originally paid (absorb lms I believe) for total users per month, whereas when we switched to Docebo we paid for active users, which was defined as users engaged in the systems (versus defining an active user as someone who has logged in within the last month). Just another layer to consider when you are asking for quotes.

3 Likes
3

We charge per year and define active users as anyone who used the system in the prior year.
For 40,000 users we would setup a separate server and would charge 40k per year, fixed, regardless of active users.

2 Likes
4

Thanks! We will check these aspects

2 Likes
5

We do Firm Fixed Pricing and work with our clients to establish a high ROI pricing models. Usually they are coming over from some other work we have done with them and we offer it as part of the package. Now with that said - we implement a Moodle Instance that is highly customized so it look fantastic, and then build customized needs for our clients. I think the last client we worked with was about 1.49 per user if we took the firm fixed rate and applied it to a per user cap basis.

Also look at what the LMS is charging for installation fees, some are crazy. It’s the whole reason why we started offering LMS services to our clients, even though there are 1000’s to choose from, it was not a very client-centric environment

3 Likes
6

Thanks for the feedback ! You are right, we will have significant implementation costs, that will add up to the internal customer invoice, which is why we can’t rely solely on catalog rate.

1 Like
7

You can find the standard prices per user in the internet but this is the easy part. More important is to calculate costs of implementing the system within your company and maybe your partners and clients. You have to setup e-learning or blended learning standards, train the course developers and trainers and setup a roll out program. Just to mention some points. These hidden costs are more difficult to calculate but important to have a successful implementation

1 Like
8

.It doesn’t make sense to get lms based on per user basis. Instead if your company can outsource a developer to make an lms, then only monthly cost left to burn is for your hosting. In fact, there are paid and foss lms which can handle everything from hosting to development in no code environment so even non-devs can work.

2 Likes
9

There are many options out there for a monthly rate. For that number of users you could do a nice system for about $5k per month.

2 Likes
10

Any with AI in them?

2 Likes
11

Which kind of AI are you looking for? I know a system that has AI assessments, but they haven’t expanded into other AI aspects (yet). It’s important to think about if the AI is there for a reason that could help you save time/effort or if it’s just a buzzword/there to rank in SEO

2 Likes
12

We want AI to help us break down our learning content into short, bite-sized lessons. It would be great if we could give people a pre-test first, so they can skip sections they already know instead of having to go through all the material.

1 Like