Considering leaving Docebo - what LMS do you recommend? Why?

I’ll be doing my due diligence and reading through the many, many posts searching for LMS recommendations, but also wanted to share our experience and specific needs to see what ya’ll might have to share as your LMS recommendations, especially if you’ve used Docebo and decided on something else.

We are currently using Docebo. We have had a rocky start with misrepresented functionality and needing to get creative to build workarounds for what we want. Ultimately, the platform can do what we want. It’s more cumbersome and admin heavy than we anticipated, but it’s workable.

We evaluated LearnUpon, Absorb, and a handful of others before deciding to go with Docebo. I have experience with Thought Industries, Cornerstone, Canvas, and Talent LMS.

Audience/Learners

  • We’re a small company and we initially have launched our LMS to our employees (40 learners). We would like to launch for our customers as soon as we have content ready for them, and that number could be anywhere from 300 - 10,000 learners. We don’t know what kind of buy in we’ll get until we launch.
  • We have at least 3 distinct user groups: employees, customer A, and the rest of our customer pool.
  • Visibility to courses will be based on audience, and some content can be viewed by multiple audiences, while others are only for employees, or only for employees and a subset of customers.
    • required content for employees will be enrolled by admin
    • elective courses should be self-enrolled
    • most customer content will be self-enrollment as elective learning

UI

  • We love the look of Docebo for learners and would want a similar experience with a modern UI.
  • We do not have coding experience. It’s on our to-do list after learning how much we would need it to get Docebo to look how we want.
  • We’d like to create unique experiences for our separate audiences:
    • different landing pages
    • different menus
    • different branding

Course Creation/Authoring

  • We’d love a built-in authoring tool that offers quality output. We do not feel Docebo offers this, and currently use Articulate Rise 360 for our course development.
  • We’re concerned about migrating natively-created courses in the future should we look to move to a new LMS.

Operating System

We are predominantly a mac company.


I could get really detailed in our requirements but it seems like too much to share upfront. I’d love to hear your experience with Docebo, your experience with other platforms, what made you choose the platform you’re on, and what you wish you knew beforehand.

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Check out Knowledge Anywhere - I’m a big fan of their system and they have small business package that’s pretty affordable. You’ll save a ton
https://knowledgeanywhere.com/knowledge-anywhere-alternatives/

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Skilljar is picking up momentum in the space very quickly. Lots of flexibility to customize your learner experience based on audience (internal vs external) and scales easily.

Thinkific is also a decent option - low barriers to entry and more straightforward to set up than most.

My Docebo experience was very similar to yours, and the level of support we needed was mediocre at best. There was an upsell around every turn, and using our professional services hours was seemingly impossible to get our integrations built out.

With an organization of that size, and your anticipated growth, it may be difficult to settle on a solution that will accommodate the anticipated growth you mentioned until the growth happens. I’d suggest planning for your content roadmap over your learner count and find the right solution from there.

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Making the move to another lms can be quite a time consuming task depending on how many assets and how much data you have. Docebo is generally regarded as a decent system, but I get your point. Given your list of requirements, you might want to check out Absorb (which you apparently already looked at before) and Atrixware. As far as authoring inside an lms vs using external software – I’d personally suggest you stick with outside software if you want to be able to migrate to other systems easily. Hope this helps!

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As someone looking into Docebo who also has requirements related to the visibility of courses based on audience group, I’d really appreciate if you can expand on how it’s falling short for you

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Sure thing. It does work, it’s just not how we expected so it was an adjustment for us. The visibility is determined by the catalog that the course belongs to, as opposed to set directly on the course itself. So your group or branch of users (another distinction that takes a little getting used to) will be assigned to the catalog, and any content within that catalog they’ll have access to. We went into it thinking we would have one catalog of all our courses that we could then break down by different categories and that’s just not really the way it works.

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We at Workademy can provide you with an LMS workspace from the requirement list. You need a tailored contract in the uncertain nature of your project.

Check out https://www.academyofmine.com . Built for B2B training for multiple groups/orgs with their own branding. The feature is called “Portals”. https://www.academyofmine.com/platform/customer-portals/