I just picked up a job for a company as a contractor. The person creating the training told me they want scenarios, completing any one of the three different scenarios should mark the training as complete. Scenario 1 is about 40 slides, scenario 2 is about 60, scenario 3 is about 45. I am being told by an LMS administrator to use Scorm 1.2 only, and that I cannot have a “Marked Course Complete” trigger on a button, I must use the options to mark course complete after viewing 100% of the Slides. This is for a project being done in Articulate Storyline 360. He said we are using a Corner Stone LMS, but has no documentation about what is and isn’t compatible - he just keep telling me to change things when the course crashes. Right now he is saying my course crashes and does not get marked off as Complete because I have the trigger, is this a normal thing? I have only used Adobe Captivate before and have never had a problem with a “Course Complete” button.
I went to the LMS Admin and asked why we need to use Scorm 1.2 and NOT 2004 Version 3, or 2 which are both supported by Storyline and Cornerstone, and then I asked for documentation they had regarding on publishing to the LMS so I could be sure I was doing it right, about 3 hours later I was told that my service were no longer required and my access to the company network was terminated. I would like to thank everyone for posting and trying to help. But I never figured out why exactly they wanted to stay on 1.2 and why the “Course Complete” trigger didn’t work.
Thanks.
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Theoretically any SCORM compliant could should work with any LMS… but that’s really not the case. Luckily Cornerstone is a pretty popular LMS and handles SCORM content pretty well.
For what you’re doing, it should really be 3 SCORM courses (1 for each scenario) and they should let the LMS handle the business logic of completing 1 completes the course.
There’s no way the course will ever complete if the user can finish by viewing 40 slides out of ~145 with 100% of slides required.
Is there any type of question(s) at the end to trigger off of? Even if it’s 'Did you complete the scenario Y/N" that could work. Otherwise, just set the course to complete when they get through 40 slides.
I would also just ask them for a cornerstone account so you can test it as needed.
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Yes, that’s what I have after each scenario all users are taken to the same one landing page and the button the press has the Course Complete program on it, and then box under the Publishing setting/Reporting and Tracking that says “When the Learner has viewed” is unchecked. So the course complete really is just the trigger.
We’re doing the three paths in one modules because the user starts off with 1 scenario, and depending on how they respond, they might get thrown into Scenario 2 or 3. So they can finish if they just stay on path 1, but if they screw up they have to do more and get through scenario 2/3…it’s a crazy training, I can’t add to much detail, but it’s sorta cool that everyone gets a unique experience as a learner based on whey they select.
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You mention you’re using Storyline. Why not just use the “Complete course” trigger on the last slide of each scenario?
You can have multiple completion triggers in a project, whichever is triggered first will change the status
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Having a Complete Course trigger causes the web browser to crash, and the LMS suspends the course. I don’t have access to the LMS, the LMS team just tells me that “Viewing 100% of slides is the only acceptable option”,
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It sounds like you’re running into some classic LMS compatibility issues, especially with SCORM 1.2 and Cornerstone. SCORM 1.2 can be pretty restrictive in some areas, and what your LMS admin is telling you about having to mark the course complete after viewing 100% of the slides is fairly standard for some systems. Unfortunately, Cornerstone LMS can be a bit picky about how it handles completion triggers, especially if they’re based on custom buttons rather than slide progression.
What you’re experiencing isn’t uncommon. Articulate Storyline 360 does have more flexibility than older tools, but when it comes to SCORM 1.2 and how the LMS interprets completion, it’s often easier to just let the slides dictate completion rather than using a custom button. SCORM 1.2 doesn’t always handle complex completion triggers well, which might be why your course is crashing.
I know it’s frustrating, but I’d recommend working within the LMS admin’s guidelines (even if they seem a bit arbitrary) to avoid crashes. Maybe try setting it so learners have to complete one of the three scenarios fully, based on slide views, rather than a “Complete” button. This should work within SCORM 1.2’s limitations and keep things smooth with Cornerstone.
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Thanks for your reply. What you described is exactly what my LMS admin is telling me unfortunately, he should’ve told me all this before. I started working on the project and when I on boarded onto the team.
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I worked with Cornerstone before and never had that issue. It worked with all SCORM-files and I even run the xAPI and CMI5 standards. It’s a pretty high-end LMS and I would advise to use SCORM 2004 2th edition or higher when using a complete button. Cornerstone should run it without any problem. If you need more information, you can send me a PM. Happy to help you out!